Privacy Policy

This Privacy Policy governs the manner in which we collect, use, maintain and disclose information collected from users of this site.

Personal identification information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our site. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

We use this information to follow up with a user after correspondence.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.

Web browser cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
How we use collected information

The site may collect and use users personal information for the following purposes:
- To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To send periodic emails. We may use the email address to respond to user enquiries, questions, and/or other requests.

How we protect your information

To protect this information the site is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Sharing your personal information

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We have implemented the following:

We, along with third-party vendors such as Google use cookies (such as the Google Analytics cookies) to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative opt-out page or by using the Google Analytics opt-out browser add-on.

Changes to this privacy policy

The Site has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This document was last updated on May 14, 2018

How Prof TG Teoh & Dr Lisa Webber use your information to provide you with healthcare

We keep medical records confidential and comply with the General Data Protection Regulation.

We hold your medical record so that we can provide you with safe care and treatment.

We may also use your information so that we can check and review the quality of the care we provide. This helps us to improve our services to you.

  • We will share relevant information from your medical record with other health care staff or organisations when they provide you with care. For example, we will share information with your GP or referring doctor, or if we refer you to another specialist. Or if we send details about your prescription to your chosen pharmacy. Your information will be shared with the hospital/clinic where you receive your care.
  • You have the right to object to information being shared for your own care. Please speak to us if you wish to object. You also have the right to have any mistakes or errors corrected.

How your information is shared so that we can meet legal requirements
The law requires us to share information from your medical records in certain circumstances.

We will share information with the Care Quality Commission and local health protection team (or Public Health England) when the law requires us to do so, for example to prevent infectious diseases from spreading. Please see below for more information.

We must also share your information if a court of law orders us to do so.

 

Other important information about how your information is used to provide you with healthcare

Safeguarding 

  • Sometimes we need to share information so that other people, including healthcare staff, children or others with safeguarding needs, are protected from risk of harm. 
  • These circumstances are rare. 
  • We do not need your consent or agreement to do this. 

We are required by law to provide you with the following information about how we handle your information.

Data Controller contact details Dr Lisa Webber

90 Sloane Street, London SW1X 9PQ
Purpose of the processing
  • To give direct health or social care to individual patients. 
  • For example, when a patient agrees to a referral for direct care, such as to a hospital, relevant information about the patient will be shared with the other healthcare staff to enable them to give appropriate advice, investigations, treatments and/or care.
  • To check and review the quality of care. (This is called audit and clinical governance).
Lawful basis for processing These purposes are supported under the following sections of the GDPR:

Article 6(1)(e) ‘…necessary for the performance of a task carried out in the public interest or in the exercise of official authority…’; and 

Article 9(2)(h) ‘necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services...”  

Healthcare staff will also respect and comply with their obligations under the common law duty of confidence.
Recipient or categories of recipients of the processed data The data will be shared with: 

  • healthcare professionals and staff in the practice;
  • local hospitals;
  • diagnostic and treatment centres; 
  • or other organisations involved in the provision of direct care to individual patients. 
Rights to object
  • You have the right to object to information being shared between those who are providing you with direct care. 
  • This may affect the care you receive – please speak to us. 
  • You are not able to object when information is legitimately shared for safeguarding reasons. 
  • In appropriate circumstances it is a legal and professional requirement to share information for safeguarding reasons. This is to protect people from harm. 
Right to access and correct
  • You have the right to access your medical record and have any errors or mistakes corrected. Please speak to a member of staff.
  • We are not aware of any circumstances in which you will have the right to delete correct information from your medical record; although you are free to obtain your own legal advice if you believe there is no lawful purpose for which we hold the information and contact us if you hold a different view.
Retention period Medical records will be kept in line with the law and national guidance.

If Prof Teoh or Dr Webber provides any paid for services to you, records are retained in accordance with NHS guidelines: eight years for gynaecological patients and twenty five years for obstetric patients, following last date of treatment; after that, they are then destroyed.
Right to complain You have the right to complain to the Information Commissioner’s Office. If you wish to complain follow this link https://ico.org.uk/global/contact-us/ or call the helpline 0303 123 1113
Data we get from other organisations We receive information about your health from other health care practitioners who are involved in providing you with health care. 

How your information is shared so that we can meet legal requirements

The law requires us to share information from your medical records in certain circumstances. 

We will share information with the Care Quality Commission and local health protection team (or Public Health England) when the law requires us to do so, for example to prevent infectious diseases from spreading. Please see below for more information.

  We must also share your information if a court of law orders us to do so.

Public Health

  • The law requires us to share data for public health reasons, for example to prevent the spread of infectious diseases or other diseases which threaten the health of the population. 
  • We will report the relevant information to local health protection team or Public Health England.

We are required by law to provide you with the following information about how we handle your information and our legal obligations to share data.

Data Controller contact details Dr Lisa Webber

90 Sloane Street, London SW1X 9PQ
Purpose of the processing Compliance with legal obligations or court order. 
Lawful basis for processing The following sections of the GDPR mean that we can share information when the law tells us to.

Article 6(1)(c) – ‘processing is necessary for compliance with a legal obligation to which the controller is subject…’

Article 9(2)(h) – ‘processing is necessary for the purpose of preventative…medicine…the provision of health or social care or treatment or the management of health or social care systems and services...’
Recipient or categories of recipients of the processed data
  • The data will be shared with the Care Quality Commission. 
  • The data will be shared with our local health protection team or Public Health England. 
  • The data will be shared with the court if ordered.
Rights to object and the national data opt-out  There are very limited rights to object when the law requires information to be shared but government policy allows some rights of objection as set out below.

Public health

  • Legally information must be shared under public health legislation. This means that you are unable to object.

Care Quality Commission

  • Legally information must be shared when the Care Quality Commission needs it for their regulatory functions. This means that you are unable to object.

Court order

  • Your information must be shared if it ordered by a court. This means that you are unable to object.
Right to access and correct
  • You have the right to access your medical record and have any errors or mistakes corrected. Please speak to us.
  • We are not aware of any circumstances in which you will have the right to delete correct information from your medical record; although you are free to obtain your own legal advice if you believe there is no lawful purpose for which we hold the information and contact us if you hold a different view.
Retention period Medical records will be kept in line with the law and national guidance.

If Prof Teoh or Dr Webber provides any paid for services to you, records are retained in accordance with NHS guidelines: eight years for gynaecological patients and twenty five years for obstetric patients, following last date of treatment; after that, they are then destroyed.
Right to complain You have the right to complain to the Information Commissioner’s Office. If you wish to complain follow this link https://ico.org.uk/global/contact-us/  or call the helpline 0303 123 1113